Register for the CRA sign-in services (2024)

Decide if you need to register

If you have already registered for the CRA sign-in services using a CRA user ID and password or a Sign-In Partner, you cannot register again. You must use the same sign-in information to access the following:

• My Account
• My Business Account
• Represent a Client

Gather your documents

When you register with a CRA user ID and password or a Sign-In Partner, you will need all of the following:

• Your social insurance number (SIN)
  
  If you do not have a SIN

  If you don't have a SIN, we will also accept:

  • A temporary tax number (TTN)
  • An individual tax number (ITN)
  • A non-resident representative number (NRRN), if you are registering for Represent a Client
    
    Applying for a non-resident representative number (NRRN)

    If you are a non-resident representative living in the United States, you can register for Represent a Client with a NRRN to access information and services on behalf of individuals and businesses.

    1. Submit Form RC391, Application for a Canada Revenue Agency Non-Resident Representative Number (NRRN) and provide supporting documentation to prove your identity
    2. Wait until you receive a letter in the mail with your NRRN
    3. Register for Represent a Client with your NRRN instead of a SIN
• Your date of birth
• Amounts you reported on your most recent tax return
  Which tax return you can use

  The income tax and benefit return you use must meet both of the following conditions:

  • It was filed and assessed
  • It is from either the current or previous tax year

  Use only the amounts that you reported on your return, even if your return was reassessed and the amounts have changed.

• If you are registering for My Business Account you also need your 9-digit business number
  • You cannot use a 10-digit Québec Enterprise Number (NEQ)

For faster access to the CRA sign-in services, you will also need a mobile device with a working camera and one of the following:

• Your Canadian passport
• Your Canadian driver's license
• Your provincial or territorial photo ID card

When you register with a provincial partner, you only need your SIN.

Choose a sign-in option to register with

The option you register with will be the same option you use each time you sign in. Make a selection below to begin.

• Register with a Sign-In PartnerRegister with a Sign-In PartnerRegister with a Sign-In Partner

  Help with Sign-In Partners

  You must have an online account with one of our Sign-In Partners:

  Contact your bank for assistance with registering for online banking.

  Your banking and tax information is never shared

  • Your banking information and the identity of your financial institution are not shared with the Government of Canada.

  • None of your personal tax information will be shared with your financial institution.

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  Learn more about our commitment to your privacy: Privacy Statement

  More help with Sign-In Partners

  Do not use autofill on a shared device

  Do not use autofill for your online banking information if you are on a shared device. When you are on your Sign-In Partner's website, ensure it is your information that is entered and not that of somebody else.

  If you register with someone else's banking credentials by mistake and link your SIN to them, the other person will have access to your tax information.

• Register with a CRA user ID and passwordRegister with a CRA user ID and passwordRegister with a CRA user ID and password

  Help with CRA User ID and password

  Choose memorable security questions

  Remember your answers

  More help with CRA user ID and password

• Register with a provincial partner (BC, AB)

  Help with provincial partners

  To use this option, you must have an account with one of our provincial partners:

  • BC Services Card
  • Alberta.ca Account

  Provincial sign-in partner

  More help with provincial partners

Verify your identity

Choose an option to verify your identity:

• Submit a photo of yourself and your ID document Option 1 of 2

  You can use the document verification service to verify your identity immediately.

  Use a mobile device to take a real-time picture of yourself and an accepted identification document.

  See Also

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  You must be 16 years of age or older to use this service.

• Wait for your CRA security code Option 2 of 2

  If you can't use the document verification service, a CRA security code will be sent to you by mail within 10business days.

  We will send your CRA security code to the address we have on file. Make sure your address is up to date.

  You will need to select the same sign-in option you registered for and enter your CRA security code before it expires.

Enroll in multi-factor authentication (MFA)

You will be required to enter a one-time passcode in addition to your password to sign in.

Choose an option to get your one-time passcode:

• By phone Option 1 of 3

  You will need to provide at least one cell or landline number so we can send you a one-time passcode by phone. You must enter this number to access your CRA sign-in service.

• With a passcode grid Option 2 of 3

  The system will generate a unique passcode grid that you will need to save or print. You will use this grid every time you access your CRA sign-in service.

  Your passcode grid will expire after 18 months. Make sure you sign in and generate a new one before the expiry date.

• With an authenticator app Option 3 of 3

  You can use a third-party authenticator app to generate your time-based one-time passcode.

  When prompted, use the app downloaded on your mobile or desktop device to either scan a QR code or manually enter the setup key provided by the CRA. The app can then be used to generate your one-time passcode.

Complete your identity verification

Complete the verification option that you chose in step 4:

• The document verification service Option 1 of 2

  Follow the instructions to complete this process on your mobile device.

  Avoid losing your progress

  During registration, your session will expire after 18 minutes of inactivity. Complete your document verification within that time to avoid your session timing out.

• CRA security code Option 2 of 2

  After you receive your CRA security code in the mail, sign in to your CRA sign-in servicesign in to My Accountsign in to My Business Accountsign in to Represent a Client and enter your code before it expires.

  Get a new CRA security code

  If your CRA security code expired, sign in to request a new CRA security code to be sent by mail.

  If your code gets lost, or has not arrived after 10business days, you can contact us to get a new one.

For Represent a Client only:
Get authorized to access someone else's information

You must request authorization from your client, family member or friend to access their information.